Joined-up thinking is a godsend. Why don't people use it more often?
Consider this: Currently my e-mail isn't working. According to NetIdentity this is a problem affecting about a third of their users, and should only last for about 8 hours. Problem is, I've had no e-mail access for an entire day now.
Logically I would raise a support ticket to ask them to look into this. NetIndentity is part of TuCows now, and they have merged the support facilities for NetIdentity, Domain Direct and Yiyd into one handy site. In order to raise a support ticket you need to register on the support site. You have to use your NetIdentity e-mail address to do this so that your account can be linked. And after you've registered you need to validate your new support account by clicking on the link in the e-mail that they send to you.
Have you spotted the flaw in this plan?
Bloody amateurs...
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